Quality of Care for Quality of Life.

Treat all residents with respect and dignity.

Assist residents and families in making informed decisions regarding treatment and management through provision of information, advice and education.

Interact with residents and families, recognising individual preferences and rights to enhance their dignity and well being.

Use positive attitudes of flexibility, adaptability and empathy to retain the residents' independence and involvement in community life.

Promote residents abilities to live in a normal and happy environment, through involvement of families and friends.

Enable residents to live their golden years to the fullest - in a tender, loving and caring environment.